Richard & Son Customer Service line at 1-877-727-1909 Industry: Furniture and Home Furnishings Retailers Only part of our order arrived, and we have been attempting to receive the missing piece but the company is impossible to get ahold of - there is a 'customer service extension' on their phone line but it goes to nothing and no one ever answers, I filed an inquiry via their website/by email (as directed on their website) on September 19, with no response (it has been a month). WebOverview. I was overcharged. Upon researching the company, it seems this is an ongoing quality control issue, as several other people have written reviews and complaints about missing hardware and poor customer service response. Wooden deck set (deck table and 4 chairs w/ pillows) (online purchased April 2021) instructions followed for setup. At this time we have submitted a replacement order for the complete patio set which is scheduled to be delivered today. Unfortunately, ************** did not wish to review another unit and requested a refund. Thank you! The company sent an automated reply a few days later that they received the parts inquiry regarding the damage, but no follow up after a week. WebCustomer Reviews for Walker Edison Furniture Company Grey Wash 7-Piece Chevron Wood Outdoor Patio Dining Set. Manufacturer told me of their online form to complete and send pics. They couldve wipe it off but didnt care enough to. Investor Since. 11/19 my order was confirmed via email, order #**** Note that complaint text that is displayed might not represent all complaints filed with BBB. 12/3/21: called support. I'd never do business with them again and quite frankly, I'd return the product if I could. Thank you for reaching out and providing that feedback. It appears the company has no interest in replacing the damaged part of the desk. Flowing up again regarding the status of hardware or another unit. I emailed again on January 11, January 23, and January 24 with no response. I'm just trying to get the necessary hardware, which was never packed in the box. Hello *****,I am so terribly sorry about your item.I completely understand your frustrations and empathize.As for a Full Refund you will need to reach back out to ********** for financial compensationas they did take your payment.I profusely apologize and recognize the situation and will let my supervisors know.Thank you for your patience and time through the process.Stay safe and have a good day. Log in to manage your orders, payout reports, store statistics, and general settings. Noticed a couple weeks afterwards, broken horizantal wood table-top plank was torn and broken and further uneveness of other table-top planks. On: This Customer originally reached out to us when our warehouse was closed due to a corporate move. Noticed then nicks in wood, slight uneveness of vertical horizantal planks which make up tabletop and a negative review stating this same fact. Thank you for reaching out and providing that feedback, it is greatly appreciated. Once I seen it, I was infuriated! In one of the drawers the screws were too big for the hole so the wood ended of splitting. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. WebThe Walker Edison Furniture Company manufactures a line of contemporary TV stands, entertainment centers, coffee tables, desks, and dining tables. The screws that are used for the bottom of the dresser were too big and the pre-drilled in holes werent in the right spot so they ended up splitting some of the wood of another part. Order # ********* If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I looked at the box and it had damaged written on the box! I sent an email to their customer service and they didn't reply until I called their phone number. I did just that FOUR times and never heard back although rheir form states they will get back in 3-4 days. We have followed up on your request and provided a resolution on this matter. One fedex tracking number was included in the email(tv stand), and a second tracking number that does not work(coffee table). I contacted the company via email right away, on October 20th. I then called during their business hours, but only received voicemail. Company Description: ? I bought a Walker Edison bed through Amazon. I went weeks with no response at all. WebFor product information, to obtain replacement parts, to report a damaged item, or any other customer support issue, please contact us by email atservice@walkeredison.com I made photos and emailed the company that day. They ignore any emails they don't like, but if you put in a request about other topics, you get a reply almost immediately. The pieces all went together wonderfully and the tv stand is very sturdy. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. on hold as I type this. As a matter of policy, BBB does not endorse any product, service or business. See details. Looking into this it appears that you reached out to us asking for a price match after an item you purchased went on sale after your order went through. was on hold for 20 minutes. Call lasted 6 minutes, no call back received. Lowest price for Walker Edison Media Stands TV Bench is $374.00. Walker Edison is a global organization with operations in Brazil, Asia, the UK, and Germany. Check out all our job openings at www.walkeredison.com/careers For product inquiries please contact us at 1-877-203-2917 or service@walkeredison.com Entrepreneur. Investor. Businessman. Philanthropist. Community Leader. Item # ******* I purchased this product on 04-08-2022. I paid $300.30 for this dresser and my goal is to get $150 back. Lowe's was not helpful and informed us that it was the furniture company's responsibility to make it right. We have a huge selection of Desks & Credenzas, Conference Tables, Chairs, BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Per our records, we shipped a replacement unit to this Customer in November of 2020, per her request. Voicemail box is full, couldnt leave message. WebD'Albor's Homefurnishings is the premier Furniture, Mattress and Appliances Store in the Plaquemine, Louisiana area. Get free shipping on qualified Walker Edison Furniture Company products or Buy Online Pick Up in Store today. #1 Home Improvement Retailer Store Finder Truck & Tool Rental For the Pro Gift Cards Credit Services Track Order Track Order Help The Home Depot Logo To See Inventory Choose A Store Delivering to **** ******. They are scamming me and I'm exhausted of it. I would like to thank Shane for getting our replacement sent out so quickly and for being willing to resolve the matter in a positive manner. Participating Rounds. Per the records I see, we shipped her the parts she needed once our warehouse opened. I ordered two pieces of furniture on 11/19. WebWalker Edison - Modern 70" Open 6 Cubby Storage TV Stand for TVs up to 80" - Grey Wash Model: BB70CSPGW | SKU: 6256192 4.4(372 Reviews) 50 Answered Questions Highly rated by customers for: Design, Set up, Price $149.99 Add to Cart Customer reviews 4.4 (372 customer reviews) Write a Review 5 260 4 61 3 16 2 14 1 21 Value 4.3 Quality
Splunk Fundamentals 1 Lab Exercises, Falkirk Council Houses, Aoc Network Founder, Treewalker Treestand Replacement Seat, Ron Jon Surf Shop Locations Caribbean, Articles W