Don't go by the total of your Federal and state refunds, if applicable. Also I wasnt supposed to be charged fees, thats the whole point of me saying this. Should I be patient or go straight to defcon 5?? Check the IRS site to see how much the refund they issued to you was. Are you including the extra 39.99 Refund Processing Service charge (44.99 in California)? Ok. **Disclaimer: Every effort has been made to offer the most correct information possible. I don't know how or what they have listed. Your email address will not be published. By clicking "Continue", you will leave the Community and be taken to that site instead. I have read several of the comments and did research. Edit: Apparently you can get more information on where your missing money is from the TPG website here: https://www.sbtpg.com, TurboTax sending refund from a "TPG Products", and refund is less than it should be for many, https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. Viewing your IRS account information. ACH credit is an electronic payment method that you may use to pay tax liabilities. Did you choose to have your TurboTax fees deducted from your federal refund? If it was the IRS that reduced your refund, there may be a message in the "Where's My Refund" tool if it was due to an offset. Ironically, a stimulus payment could equal a round figure of $3,900 if there are 2 spouses and 3 dependents. 5 Things to Expect After Your Solar Panel Install. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, https://support.turbotax.intuit.com/contact. I did check the IRS website today and my account was updated. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. First choose your language. Go to this IRS website for operational status -https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue. If necessary after that, you can speak to the IRS. The total refund was about 1600.00 . I checked my federal return status. That was where the issue lies. Do not go by any summary screen in TurboTax that shows a "Total refund" or "net", which combines the Federal and state amounts into one figure. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. Any and all help is greatly appreciated. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. The dates for receiving a federal tax refund are only estimates on the TurboTax website. I just don`t understand !! By clicking "Continue", you will leave the Community and be taken to that site instead. Ask questions and learn more about your taxes and finances. If I have to pay a fee Iwill never use turbo tax again . Have a question for Santa Barbara Tax Products Group (TPG)? (This line has no information on Economic Impact Payments. I'm not familiar with that. It was shown on several screens and you had to agree to it. Ask questions and learn more about your taxes and finances. Here's how to reach a live IRS agent, but they are so busy it may not be easy. I WILL NEVER USE THIS SERVICE AGAIN. In my previous answer to you I told you how if you paid fees that way, you can look up your info at the SBTPG refund lookup tool to confirm what they received from the IRS. Did the information on this page answer your question? After completing theFilesection and e-filing your tax return you will receive two emails from TurboTax. If it's a state refund, it shouldn't say it's from "Tax Products PE3 SBTPG" which is this thread's title. Then listen to each menu before making the selection. Im having the same issue. (This line has no information on Economic Impact Payments.). When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. If you believe there's a discrepancy with your TPG Products deposit or the fees that were deducted for tax preparation services, you can reach SBTPG at 877 . After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. Then he can check with the IRS to see if they can explain the $507 payment and if his Federal refund has actually even been sent. The IRS sent your federal refund to the third party processor, Santa Barbara Tax Products Group, so they could deduct the TurboTax account fees and their service charge. Premier investment & rental property taxes. Comparing Open vs. Print, save or preview this year's return. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. The bank receives your refund, takes out the fees and sends the rest of the refund to you. to receive guidance from our tax experts and community. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) Did you choose to pay your TurboTax fees out of your Federal refund, or did you pay upfront with credit/debit card? And if you save a PDF of the return with all the worksheets you will see this in the Bank Processing information. Did the information on this page answer your question? I suspect you used Online Deluxe. Tax products pe1 type sbtpg llc co tax products pe1. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Check your spam folder for emails. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. i am in the same boat here i was suppose to get 943 and got 521 over 400 dollars less than my tax return stated on turbo tax. If it has that descriptor, it would be a Federal payment A state refund would come directly from the state tax agency instead. I was told that is what to get. When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line. It is possible for SBTPG to receive and pass along a stimulus payment as a "refund" in some instances. what is the shortest possible time for an eft to reach my bank?
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