How can they do so when the system is incoherent and does not allow you to book appointments?, An anonymous participant said: I think training would also be useful, but I feel that this would benefit the reception staff the most as it felt quite accusatory to have it suggested to me that I have left everything to the last minute when I had been trying to get seen for at least a week by this point.. Nurse Walker was excellent - explained process and put me at ease. Out to Hours/NHS 111. When approached for comment with the issues this investigation has raised, the University Barclay Medical Practice were extremely responsive. May promises stargazing bonanza for Scots with series of celestial events - what planets will be visible? Please note that these results are for guidance only. Click here to toggle the visibility of this menu. Dr Simpson was extremely friendly and re-assuring and made the experience very pleasant. 81.8% of survey respondents found that the drop-in system made it more difficult for them to make an appointment, and 78.5% reported that the drop-in system had discouraged them from seeking treatment. I feel listened to, and, after a few teething problems (e.g. This is because the surgery needs to prioritise the sickest people first. I recently had to contact Barclay Medical Practice with a health concern. If we expect the NHS to respond like a commercial business, with patients as consumers, and if we make demands for same day responses, we will soon enough get a private system and will have to pay for healthcare. View our Facebook page - (This will open in a new window). The Rehabilitation Service in place across NHSGGC brings together: Contact details/ telephone numbers for each area: Acute staff needing to access community rehabilitation services should contact the sector in which their hospital sits. Search NHS Inform - Click here to submit this form. View our Twitter - (This will open in a new window). Glasgow G14 9XL. Excellent reception staff, initially given a phone consult with a doctor who called within 10 mins. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Suggested companies are based on peoples browsing tendencies. As a result of this further tests were promptly arranged at hospital. Of the two who did not consider the system actively detrimental, one anonymous participant remarked: As its still very early, [the participant has been registered with the practice for two months] I have not noticed, any large detrimental effects of the appointment system, but it has made me quite anxious about getting medication in future knowing that there could possibly be a delay whenever I try., Detrimental is a strong word, I think, but I have avoided going to the practice to seek guidance just because I know they will have nothing to tell me other than there is a long waiting list and if I dont want to wait, then I have to pay for private., An anonymous participant also commented: , It really helps to maintain a consistent GP, which, when discussing personal matters and especially with mental health, is good so you dont have to repeat everything constantly (particularly when explaining the source of trauma, as in my case).. Thank you for the very high standard of care that I received. Family Doctor Barclay Medical Practice-City Branch | Glasgow The University Court also received submissions from concerned members of staff in December 2008, claiming that an NHS service could not provide the bespoke service to staff and students that the UHS provided. It is really difficult to motivate yourself to get up and go and wait ages for an appointment, especially when youre going through a bad patch., Cardwell continued: When Im at a bad point, I struggle to get out of bed or leave the flat, and the idea of having to be at uni early to get an appointment is not something that I could do. In an email obtained by this paper, we can confirm that the SRC requested guarantees that any new service maintains a speedy referral service so that students can remain studying or return to studying quickly, raising that the seven week minimum NHS wait time for a referral would have a serious impact on a students capacity to continue their studies. Avoid like the plague. I have lost count of the times where Ive had a problem relating to my husbands prescription where either I have ordered something and not communicated properly about what was needed. View our YouTube channel - (This will open in a new window). Im pleased to hear that theres a real willingness from Dr Des Spence to work with the SRC on this, and I will take this forward.. We cannot expect instant responses for all issues. Excellent staff so friendly and helpful love when I call I know I will get help I need never a problem,I've heard some reviews of clydebank health centre not good I am so glad my doctor is with Barclays thanks to everyone xx.
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