In some cases, it may make sense to offer a discount for paying immediately. Marcella Linen Reversible Quilt $379.00 to $399.00. If I could give more than 5 stars, I would! With more than 150 sites across the country, the company was founded in 1999. Note that complaint text that is displayed might not represent all complaints filed with BBB. Management was always flexible and caring, working with my needs. Excerpts and links may be used, provided that full and clear credit is given to "Stephanie Pyrzynski" with appropriate and specific direction to the original content. You agree to receive email communication from us by submitting this form and understand that your contact information will be stored with us. Brentwood invests in authentic, differentiated brands led by exceptional management teams, whose focus on accelerating growth can leverage our broad industry and business expertise, saidEric Reiter, partner with Brentwood Associates. Have tried calling several times and also emailing twice and have had no response. Why are they not working in 2023? Photo by Chris Lee, clee@post-dispatch.com. 2280 Schuetz Rd Ste 100, Maryland Heights, Missouri, 63043, United States. 4 reviews of Soft Surroundings "The ladies who work here are amazing! Don't forget to also cancel business licenses, permits, and trade names/assumed business names. Soft Surroundings Soft Surroundings Reviews 110 Bad 1.7 VERIFIED COMPANY www.softsurroundings.com Visit this website Write a review 1.7 110 total 6% 6% 5% 1-star 73% Filter Sort: Most relevant TS Terri Shook 2 reviews US Updated 3 days ago They don't care, jury still out. As retailers across the country struggle to grow amid consumer shifts from brick-and-mortar shopping to e-commerce, Creve Coeur-based Soft Surroundings is adding 16 new stores this year. When Ms. ***** placed her order the Tory Tencel Top had and expected ship date of and the 6/3/2021 Serendipity Halter was not listed as in stock and a future ship date was provided of 07/19/2021. I phoned on or about July 12 to cancel as goods kept being postponed. PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. are sorry to hear the customer is not happy with her recent order During reopening, Soft Surroundings empowered returning associates with real-time information on new procedures, health and safety updates, and leadership bulletins to reinforce and keep pace with evolving protocols. Bernie Mev Venti Summer Slide $74.95 Top Rated. When customers make a return and used the prepaid label that we include with the package it is able to be tracked by both the customer and Soft Surroundings. An example of data being processed may be a unique identifier stored in a cookie. to her. The consent submitted will only be used for data processing originating from this website. www.softsurroundings.com Is Soft Surroundings in financial trouble? In partnership with Brentwood, the team will remain focused on building the unique and compelling lifestyle brand through expanding both the direct (catalog and e-commerce) and retail channels. Because the customer did not select or enter an alternate address when placing the order, the default address was used. 8201 Quaker Ave, Unit 116. I did not receive a refund. Order was given to *****, April 4, 2020. The customer had placed a second order on her own online for one of the items she had canceled from a previous order. I have read multiple emails from other customers experiencing the same problem with this company at this time. Balloon Blackout Drapery Panel $119.95 to $179.95 Top Rated. My wife has shopped at this store from the catalog for many years. Soft Surroundings Outlet has all discount clothing types--skirts, tops, pants, etc. She The website indicated that only e-cards were available, so I provided her email address. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). Recently, a consumer remarked that the store didnt seem to have as much product as anticipated. I then called later in month, around the 23, and was told that the payment had been mailed and should arrive within the week. ; Nashville, Tenn.; and The Villages, Fla. In 2005, it began opening new stores. The catchphrase for soft surroundings is my time. and like to be reimbursed for my time. Is Golden Flake Going Out Of Business in 2023? Due to consumers increased ability to shop online from their homes, this decline is linked to the growth of internet purchases. The discounts are steep, anywhere from 70-90%. When the customer Phone order transaction at Soft Surroundings Outlet on July 3. If the customer did not use our label we ask them for the tracking information so we can better assist them. With more than 150 sites across the country, the company was founded in 1999. I cancelled my order with Barbara items no. Soft Surroundings is a stellar example of spot-on product mix with truly pleasing customer service, all delivered by a strong and enthusiastic management team a winning formula for a successful growth strategy, said Roger Goddu, partner with Brentwood Associates. Tom and Grant were also a part of the group that sold Home Decorators Collection, Inc., a home furnishings catalog and internet retail company, to The Home Depot in 2006. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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